Return policy

Last updated: April 16, 2026

We provide free return support for eligible YARDLUME outdoor wall lamp orders under the following rules.
  1. Eligible Return Window

    You may request returns within 30 calendar days after you receive your order. Items must be unused, unmarked, with all original packaging, hardware and accessories intact. Used, scratched or improperly installed lights cannot be returned.
  2. Return Process

    Email our support at admin@yardlume.shop with your order number and return request. We will send a valid return shipping label once eligibility is confirmed. Send goods back to the designated return address provided by our team.
  3. Refund Rules

    After we receive and inspect returned products, full product payment will be refunded to your original Stripe payment method within 5–10 business days. Original shipping fees are non-refundable. If items arrive damaged upon return, partial or no refund will apply.
  4. Exclusions

    Custom damaged goods, clearance discounted final-sale items, and products damaged by wrong installation, weather misuse or human error are not eligible for returns or refunds.